Privacy policy

THE FURNITURE SPOT

Privacy Policy

Effective Date: April 5, 2026 | Last Reviewed: April 2026

9416 Telegraph Rd, Downey, CA 90240 | (626) 590-5268 | LIVINGITUPFINEFURNITURE@gmail.com

The Furniture Spot ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Shopify-powered website or interact with our services. By using our website, you agree to the practices described below.

1. Information We Collect

We collect the following categories of personal information:

• Identifiers: Name, email address, phone number, billing and delivery address

• Transaction data: Purchase history, order details, and payment information processed

securely through Shopify Payments

• Communications: Inquiries, quote requests, form submissions, and appointment requests

• Technical data: IP address, browser type, device info, pages visited, and referring URLs

(collected automatically via cookies and Shopify analytics)

2. How We Use Your Information

We use your information to:

• Process and fulfill orders, deliveries, and service requests

• Respond to inquiries and provide quotes

• Communicate about your purchases or services

• Send promotional messages (you may opt out at any time)

• Improve our website and customer experience

• Detect fraud and maintain security

• Comply with applicable laws and regulations

 

3. Sharing of Information

We do not sell, rent, or lease your personal information to third parties.

We may share your information only with:

• Shopify Inc. — our e-commerce platform, which processes payments and stores order data

(see Shopify’s Privacy Policy at shopify.com/legal/privacy)

• Service providers — shipping carriers, delivery teams, and logistics partners, strictly for

order fulfillment

• Legal authorities — when required by law, court order, or to protect the rights, safety, or

property of our business or customers

 

4. Cookies & Tracking Technologies

Our website uses cookies and similar tools to:

• Enable core shopping functionality (cart, checkout)

• Remember your preferences and session data

• Analyze site traffic and user behavior

• Support targeted advertising (e.g., Meta Pixel, Google Ads), if used

You may manage or disable cookies through your browser settings. Disabling cookies may limit

some website functionality. We honor Global Privacy Control (GPC) signals where applicable.

 

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this

policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order and

transaction records are typically retained for a minimum of five (5) years.

 

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your

personal information, including SSL encryption on our Shopify storefront. Payment card data is

processed through Shopify’s PCI-DSS compliant system — we do not store full payment card

numbers on our servers. No method of internet transmission is 100% secure; we cannot guarantee

absolute security.

 

7. Your Privacy Rights

Depending on your location, you may have the following rights:

California Residents (CCPA/CPRA):

• Right to know what personal information we collect and how it is used

• Right to delete your personal information

• Right to correct inaccurate personal information

• Right to opt out of the sale or sharing of personal information (we do not sell your data)

• Right to non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us using the information in Section 11. We will respond

within 45 days as required by law.

 

8. Communication Preferences

If you no longer wish to receive marketing communications:

• Click “Unsubscribe” in any marketing email

• Reply STOP to any marketing text message

• Contact us directly at the information below

Transactional communications related to your orders (confirmations, shipping updates) are not

subject to opt-out as they are necessary to fulfill your purchase.

 

9. Product, Exchange & Warranty Disclaimer

All products sold by The Furniture Spot are subject to the following terms:

• All sales are final unless an exchange is approved at the sole discretion of The Furniture

Spot

• Approved exchanges are for the same item only and must be requested within the

timeframe specified at point of sale

• Products are covered only under the applicable manufacturer’s warranty, if any

• The Furniture Spot does not provide any additional warranties beyond the manufacturer’s

warranty

• The Furniture Spot is not liable for manufacturer defects but will assist customers in

submitting warranty claims to the manufacturer when applicable

• Customers are encouraged to inspect all items upon delivery and report any visible damage

within 48 hours

 

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy

practices or content of those sites. We encourage you to review the privacy policies of any third-

party sites you visit.

 

11. Children’s Privacy

Our website is not directed to individuals under the age of 13. We do not knowingly collect personal

information from children under 13. If you believe a child has provided us with personal information,

please contact us and we will promptly delete it.

 

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be posted on

this page with a revised effective date. Your continued use of our website after any update

constitutes your acceptance of the revised policy. We encourage you to review this policy

periodically.

 

13. Contact Us

For questions, concerns, or to exercise your privacy rights, please contact:

The Furniture Spot

9416 Telegraph Rd, Downey, CA 90240

Phone: (626) 590-5268

Email: LIVINGITUPFINEFURNITURE@gmail.com

By using this website, you acknowledge that you have read and agree to this Privacy Policy.